Job Details

Senior Financial Wellness Support Coordinator
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Position Number: 5870006
Location: Madison, WI
Position Type: Business and Financial Management

Senior Financial Wellness Support Coordinator

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
December 13, 2024

Application Deadline:

Salary Information:
$24.21 - $29.66

Department:
Financial Aid & Veterans Benefits

Job Description:

Madison College's Financial Aid Department, within Student Financial Support Services, is excited to announce an opportunity for a Senior Financial Wellness & Support Coordinator to join their team.

The Senior Financial Wellness & Support Coordinator leads the college's financial literacy initiatives, oversees the Truax Payment Center, and administers the Emergency Funding program at Madison College. This role connects students with financial opportunities and support, coordinates the Wolfie's Wallet program, organizes financial literacy and FAFSA workshops, and conducts outreach campaigns to inform students with unpaid balances about available financial options to enhance retention and persistence.

The Senior Financial Wellness & Support Coordinator represents the college by building and maintaining positive relationships with internal and external partners such as Ascendium, Student Financials, the Madison College Foundation, as well as others.

The position reports to the Director of Student Financial Support Services.

This is a full-time position Monday through Friday, 8:00am - 4:30pm including occasional nights and weekends. This role offers the flexibility to perform some work remotely, with the expectation of in- office work three (3) days a week, subject to change according to Madison College policy. Additionally, this position may require in-person work Monday - Friday as needed.

Madison College offers an excellent benefits package including vacation, holidays, health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS).

Madison College's dedication to promoting equity, inclusion, and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College-it is the foundation of what we are striving to do. Come be part of our great team!

This position will be opened until filled, with a first review date of January 5, 2024, at 11:59pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required Documents (3):

Resume
Cover Letter
Response to Supplemental Questions

Supplemental Questions:

As a requirement of this application, please submit a Microsoft Word or PDF document answering the following two supplementary essay questions below. Limit your answers to no more than two pages total.

Describe your experience engaging with a diverse student body and/or workforce.
How do you see this position impacting students and employees with varying beliefs, behaviors, and backgrounds?

*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.

Essential Duties:

Program Oversight & Coordination

Ensure the effective delivery, implementation, and assessment of the Wolfie's Wallet Financial Literacy program across the district by leading the design and execution of objectives outlined in the Financial Wellness three-year plan.
Develop, coordinate, and provide training resources for faculty, staff, and students on financial literacy tools, resources, and district-wide activities.
Collaborate with third-party partners to foster positive relationships on behalf of Madison College, enhancing the current and future financial literacy programs and tools.
Plan and coordinate the district-wide activities for Financial Literacy Week, engaging students in financial education information and tools.
Review, manage, and lead the successful delivery of emergency funding support to students, ensuring timely assistance.
Coordinate and schedule FAFSA completion workshops.
Streamline and maintain emergency funding processes by validating language in online and printed materials, monitoring the application cycle, and coordinating communication plans to enhance efficiency and effectiveness.
Collaborate with Student Financials to ensure compliance with college and WTCS policies regarding the collection of student payments.

Outreach & Support

Advise non-FAFSA degree-seeking students on funding options and requirements to improve application completion rates and minimize financial impacts.
Address short-term financial needs by providing information on internal and external emergency funding resources, along with application procedures and processes.
Lead outreach campaigns to assist students with outstanding balances, offering guidance on resolution options.

Compliance and Reporting

Adhere to guidelines established by leadership in alignment with strategic directives and reporting requirements.
Communicate promptly and effectively with leadership and students regarding decisions and outcomes related to emergency funding.
Collaborate with Student Financials to ensure compliance with college and WTCS policies regarding the collection of student payments.
Administer the College Cost Meter (Wisconsin Act 284) financial literacy requirement process each semester, ensuring compliance and effective implementation.
Ensure accurate tracking of students through the assignment of system indicators and collaborates with the Director to complete all reports on time.
Act as an equitable steward of financial responsibilities for the emergency funding program.

Leadership and Administration:

Ensure proper staffing levels in student payments and financial literacy programming by developing schedules, providing training, managing the hiring process, and serving as the primary contact for issue resolution.
Communicates promptly and effectively with the Director of Student Financial Support Services on operational and disciplinary matters.

Partnership:

Commit to the college's mission, vision, and values while adhering to policies, directives, and work rules.
Engage positively with colleagues, addresses conflicts directly and professionally, contributes to team discussions, collaborates effectively, and supports colleagues.
Assume the best intentions in others, provides and accepts constructive feedback, follows through on commitments, and supports final decisions.

Other duties as defined by department, college, or officials.

Knowledge, Skills & Abilities:

Skill in communicating effectively and professionally, both orally and in writing.
Demonstrated skill in communications and human relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities.
Knowledge and application of financial aid regulations, procedures, methods, and terminology on a federal and state level.
Skill in establishing and maintaining effective working relationships.
Ability to respond promptly and thoroughly to requests from students, staff, faculty, administrators, and community members.
Working knowledge of college databases and websites.
Knowledge of college processes and procedures in admissions, financial aid, registration, and records, as well as curriculum offerings, program and degree requirements, certifications, and other pertinent information to deliver program content-based advising.

Minimum Requirements:

Associate degree (Preferred emphasis Human Services, Social Work or related field) or equivalent working experience *Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.
Three (3) years of experience in a financial education, customer service, or higher education related field.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Senior-Financial-Wellness-Support-Coordinator_R0005245-1

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.